Dos and Don’ts for Participants

Below are some tips on how to practice proper telehealth etiquette as a participant.

 Join the session on time
 Make sure your room is well lit and quiet
 Minimize distractions and interruptions by letting other people know you are in a videoconference
 Maintain a professional demeanor while on camera
 Place your mobile phone on silent mode
 Make eye contact with the camera, rather than the monitor, when speaking
 Mute your microphone when you are not speaking
 Use the chatroom to raise your hand, to ask a question or make a comment. Wait for the facilitator to call on you
 Use the chatroom to participate if you do not have a microphone
 Introduce yourself and your institution before you speak
 Bring questions
 Complete the session evaluation
 Participate!

X Position your camera too low or too high
X Do other work while participating in the session
X Join from a noisy place
X Talk while someone else is speaking
X Have unrelated conversations or talk on the phone during the session
X Criticize another participant or colleague
X Share your screen without permission

HTTP Session Topics

MODULE 1: Basic Knowledge on HIV Care

Session Topic Lecturer
August 23 Lecture 1: History & Epidemiology Henson
Thursday, 12:00 p.m. Lecture 2: First Visit Lim



SESSION 2 Lecture 3: Clinical Course Salamat
August 30 Lecture 4: Adherence Counseling Sir Ed



SESSION 3 Lecture 5: Common Opportunistic Infections Berba
September 6



SESSION 4 Lecture 7: ART Dosing & Side Effects Roxas
September 13





SESSION 5 Lecture 8: Follow-up of patients on ARV Buensalido
September 20 Lecture 9: Crisis points and counseling skills Sison



SESSION 6 Lecture 10: Starting ART in the Context of Opportunistic Infections Abad
September 27 Lecture 11: STI Roman



SESSION 7 Lecture 12: Skin Diseases in HIV Tiongson
October 4




Module 2: Advanced Knowledge on HIV Care

Session Topic Lecturer
October 11 Lecture 1: Long-term ARV Side Effects Leyritana



SESSION 2 Lecture 2: TB-HIV Peñalosa
 October 18  Lecture 3: IRIS Abad





 October 25 Lecture 4: Treatment Failure & Resistance Salvaña



 October 30 Lecture 5: PMTCT, Family Planning

Lecture 6: Pedia concerns







November 8  Lecture 7: Metabolic effects of ART

Lecture 8: Nutrition in HIV








November 15 Lecture 9: Co-infections Valencia




November 22 Lecture 10: Neurologic Complications Neuro




November 29

Thursday, 12:00 p.m. – 5:00 p.m.





http Beginnings

The HIV Telehealth Training Program is patterned after the model adopted in Vietnam, which was largely motivated by the University of New Mexico Health Sciences Center’s Department of Internal Medicine’s Extension for Community Healthcare Outcomes (ECHO) or Project ECHO. The latter was developed as an innovative approach to improve access to high quality clinical care among rural and underserved population in New Mexico through capacity building of primary care physicians and other healthcare workers. Project ECHO used videoconferencing technology to bring together multiple community-based primary care physicians with specialists from academic centers for the purpose of co-managing the patients handled by the former. 

Telehealth allowed for providers from multiple locations to connect simultaneously with a central team of experts, allowing for experience sharing and peer-to-peer learning between clinical sites. Learning is exponential, as participants can  also serve as hubs of information of the institutions within their jurisdiction.

Three years after its implementation in Vietnam, the success of telehealth is seen in the establishment of over 17 central hubs in their respective territories, leading to a network of 695 clinical sites, participants from 62 provinces. Certification of healthcare providers in HIV medicine were established through online courses, which was organized by five hubs, enabling 779 providers from 46 provinces to professionalize their services – physicians, physician assistants, nurses, and others.

Evaluation of the program showed improvement of self-assessed confidence in HIV care (mean baseline score 2.9; mean post score 3.9; p<.001), quality of care provided, and reduction of professional isolation.

SHIP Medical Director Dr. Kate Leyritana visited HAIVN to witness this marvel of distance education personally, and with the help of country director Dr. Todd Pollack and the Ho Chi Minh branch support staff, she was able to learn about Telehealth enough to propose it for the Philippines.